Shipping

At Crate Melody, we are committed to delivering your favorite vinyl records, music collectibles, and accessories safely, efficiently, and at a fair cost. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully verified.

Orders placed on weekends or holidays may require additional processing time. Customers will receive a confirmation email once an order has been submitted and a shipping confirmation email once the package has been dispatched.

Free U.S. Shipping

We are pleased to offer:

Free Standard Shipping on all U.S. orders over $59.99.

Orders below the free shipping threshold will be charged the applicable shipping rate displayed during checkout.

U.S. Delivery Time

Most domestic orders are delivered within:

3–7 business days

Delivery times may vary depending on destination, carrier performance, seasonal demand, weather conditions, or other circumstances beyond our control.

International Shipping

Crate Melody proudly ships to customers around the world.

For eligible international destinations, shipping fees and applicable taxes are calculated and included directly at checkout, allowing customers to know the total cost before completing their purchase.

International Delivery Time

Most international orders arrive within:

7–15 business days

International delivery times may vary depending on customs processing, destination country regulations, local carriers, and regional logistics conditions.

Taxes and Shipping Costs

To provide a transparent shopping experience:

All prices shown during checkout include applicable shipping fees and taxes for the selected destination whenever applicable.

Customers will see the final amount before submitting payment, with no unexpected charges added after checkout.

Order Tracking

Once an order has shipped, customers will receive a shipping confirmation email containing tracking information whenever available.

Tracking updates are provided by the shipping carrier and may require time to appear after the package has been processed.

Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information.

Incorrect, incomplete, or undeliverable addresses may result in delays, additional shipping charges, or returned packages.

Lost, Damaged, or Delayed Shipments

If a shipment appears lost, arrives damaged, or experiences an unusual delay, please contact our customer support team.

We will work directly with the carrier and make every reasonable effort to help resolve the issue as quickly as possible.

Contact Us

For any shipping-related questions, please contact:

Email: [email protected]

We appreciate your business and thank you for choosing Crate Melody for your vinyl record and music collectible needs.